Advisory
Order administration, invoicing, data entry and other back-office processes run by Ian & Son under documented procedures and clear service levels, so your people stay on the work that wins customers.
Good outsourcing candidates share three traits: the work repeats, the rules are explicit, and the inputs arrive digitally or can be made to. Order entry, supplier onboarding, invoice administration, and record maintenance across systems all qualify. Judgment-heavy or customer-facing work usually should not leave your team, and we will say so when it applies: an engagement built on the wrong processes fails slowly and expensively, and we would rather decline the scope than own the failure.
Repeatable, rules-based work with clear inputs and outputs. We assess suitability honestly before quoting, and we decline scopes that will not survive outsourcing.
Documented procedures, four-eye checks on defined steps and monthly SLA reporting. Quality is engineered into the process, not inspected in afterwards.
By our team in Singapore, inside your systems. Your data does not leave your environment.
By volume bands agreed upfront, reviewed quarterly. Predictable for you, honest for us.
Usually they are freed for higher-value work rather than replaced: the queue of admin was the problem, not the people. We are happy to design the scope around your team.
A 30-minute chat, no obligations. We reply within one working day.
Accounting, corporate secretarial, payroll and advisory for Singapore SMEs since 2012.
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Ian & Son refers to the Ian & Son network and/or one or more of its member firms, each of which is a separate legal entity. Contact us to learn more.
